🎶 We want to ensure that your musical journey is filled with satisfaction and joy. To provide you with a seamless shopping experience, we’ve crafted a straightforward and customer-friendly return policy.

1. Returns within 15 Days:

  • You have the flexibility to return items within 15 days of delivery if you find they don’t meet your expectations.

2. Eligibility for Refund:

  • Full refunds are available for returned items if and only if they are unopened and unused. We believe in your right to explore your purchase without any restrictions.

3. Defects or Mistakes:

  • In the event of a defect or a mistake made by us, rest assured! We will cover the shipping costs associated with your return.

4. Refund Processing Time:

  • You can expect to receive your refund within 4 weeks of returning your item. Your satisfaction is our priority, and we aim to process refunds promptly.

🔄 How to Initiate a Return:

  • Returning an item is a breeze at Boma Music. Simply follow these steps:
    1. Log into your account.
    2. Navigate to the “Complete Orders” link under the “My Account” menu.
    3. Click on the “Return Item(s)” button to initiate the return process.

Customer-Friendly Returns – Because Your Satisfaction Matters:

  • We understand that circumstances may vary, and our goal is to make the return process as smooth as possible for you. If you encounter any challenges or have specific queries, our customer support team is here to assist you.

Boma Music is committed to delivering not only exceptional musical instruments but also a shopping experience that puts you at the forefront. Explore the world of music with confidence, knowing that your satisfaction is our priority.

🎵🌟 Thank you for choosing Boma Music – Where Your Musical Journey Begins! 🌟🎵